Neomag Inc operate as an industrial magnet manufacturer, wholesale supplier, and online retailer serving customers in the United States and internationally.
This Privacy Policy describes howNeomag Inc collects, uses, and protects personal information when you visit our website, submit inquiries, place retail or wholesale orders, or otherwise interact with our services.
If you have any questions about this privacy policy or the practices described herein, you may contact service@neodymium-magnetics.com.
We may collect the following categories of information:
A. Information You Provide Directly
• Name
• Company name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Product specifications and project details submitted via inquiry forms
• Order history
This information is collected when you:
• Submit a wholesale inquiry
• Request a custom magnet quotation
• Create an account
• Place an online retail order
• Contact customer support
B. Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site
• Referring website
• Interaction with advertisements
This data is collected using cookies and tracking technologies.
We use collected information to:
• Process retail and wholesale orders
• Provide quotations for bulk magnet supply
• Respond to inquiries and technical questions
• Improve website functionality and user experience
• Provide customer support
• Communicate order updates and shipping information
• Conduct analytics and performance measurement
• Deliver relevant advertising (where permitted by law)
We do not sell personal information to third parties.
We use cookies and similar technologies for:
Essential Cookies
Required for website functionality (cart, checkout, login).
Analytics Cookies
We use tools such as Google Analytics to understand website traffic and improve user experience.
Advertising Cookies
We may use Google Ads and similar services for remarketing and conversion tracking.
You may adjust cookie settings through your browser preferences.
If legally required in your region, cookie consent mechanisms will be provided.
We may share limited information with trusted third-party service providers necessary for business operations, including:
• Payment processors (e.g., credit card processing providers)
• Shipping carriers (e.g., DHL, FedEx, UPS)
• Website analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads)
• Email communication platforms
These providers are contractually obligated to use information solely for service delivery purposes.
We do not authorize third parties to sell or misuse customer data.
We implement commercially reasonable technical and organizational measures to protect personal information, including:
• Secure server environments
• SSL encryption
• Restricted internal data access
• Payment processing through secure third-party gateways
While no system can guarantee absolute security, we take appropriate steps to safeguard your data.
We retain personal information only as long as necessary to:
• Fulfill orders and contracts
• Provide customer service
• Comply with legal obligations
• Resolve disputes
• Maintain business records
When information is no longer required, it is securely deleted or anonymized.
If you are a California resident, you have the right to:
• Request access to personal information we hold about you
• Request deletion of personal information (subject to legal exceptions)
• Request information regarding data collection and use practices
To submit a CCPA request, please contact us at:
Email: [Your Email Address]
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you consent to such transfer in accordance with this Privacy Policy.
Our website and products are intended for business professionals, industrial buyers, and adult consumers.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal data from a child under 13 has been collected, we will take steps to delete such information.
We may send promotional emails related to:
• Product updates
• Inventory availability
• Industrial magnet solutions
• Industry news
You may opt out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
Some browsers offer “Do Not Track” settings.
At this time, our website does not respond to automated Do Not Track signals but will honor legally required privacy requests.
If you have questions regarding this Privacy Policy or your personal information, please contact: service@neodymium-magnetics.com.
We may update this Privacy Policy from time to time to reflect:
• Legal changes
• Business updates
• Technology modifications
The updated version will be posted on this page with a revised effective date. Last modified March 26, 2026.
